i) To represent and market the best public health and pest control products for customers in Malaysia and Brunei Darussalam.
ii) To provide the highest level of after sales service by having highly-trained personnel, keeping adequate stock of spare parts and educating our client on operational and technical information on any equipment and chemicals sold to them. This we strongly believe will lead to years of trouble-free usage of the equipment and maximize the client's return on investment and cost effectiveness on chemicals.
iii) To support our clients in all aspects of either setting up or maintaining an efficient team of technicians, health inspectors and/or sales personnel.
iv) To guarantee competitive, affordable value for money, cost effective package for all the products and services supplied by us.
v) To promote Public Health awareness in our territories with a healthy lifestyle for all.
To provide technologically advanced, safe and cost effective public health and pest control products and to promote public health by contributing to AWARENESS and EDUCATION in appreciation of a Healthy Life.
In pursuing our mission, we will live by the following values:-
i) People - We believe in investing in people so that they, with their experience, provide the highest level of service to our clients.
ii) Supplier - We will constantly improve our relationship with our suppliers and provide them with feedback to enable them to design and build better state-of-art equipment which will benefit our clients.
iii) Customer - We will focus fully on our customers' needs, interest and the return on their investment because we believe we can only grow in tandem with customers.
We believe that our commitment to this mission and values will have long-term benefit for our staff, suppliers and customers. With this commitment, we are confident to achieve our vision of a healthy lifestyle for all Malaysians and Bruneians and to better serve the public health and pest control industry in our territories.
Customer Success - Believing that success lies in the success of existing and potential customers. On this foundation, doing all possible to understand, fulfill and exceed the customer’s stated and unstated needs, thus enabling them to succeed on a continual basis.
Knowledge - Continuously upgrade skills and knowledge about technology, markets, products, customers, regulations and business processes. Encourage new ideas and their implementation across the company for commercial benefit.
Prosperity - Winning, doing better than others through exploiting new opportunities and enhancing the interests of every employee, share holder and stake holder. To be recognized and perceived amongst the leaders in the segment of operation.
Teamwork - Employees and channel partners thinking and working together across functions, business and geographies, leveraging the available resources to achieve common goals.
Velocity - Responding to internal and external customers with a sense of urgency by consistent, focused and accelerated growth of the organization with timely and optimal utilization of all resources.
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